TylöHelo Privacy Policy

Your privacy is important to us. We do not share your personal information with third-parties, except where required by law, agreement or to protect our own rights. It is TylöHelo's policy to respect your privacy regarding any information we may collect from you and at our website, https://tylohelo.com/ru

TylöHelo Group Oy are data controllers and are responsible for that the processing is performed in accordance with applicable legislation.

You may at any time contact TylöHelo Group Oy if you have any questions or want information about our processing of your personal information. You can also contact us if you wish to withdraw your consent, to request access to and rectification or erasure of personal information or restriction of processing concerning your personal information or to object to our processing of your personal information. 

You may contact us at privacy@tylohelo.com, or by ordinary mail to TylöHelo Group Oy, c/o TylöHelo Holding AB, Svarvaregatan 6, 302 50 Halmstad, Sweden.


Personal Information

We may ask you for personal information, such as your name, email, address, contact details and if necessary payment details. We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies. We collect the personal information relevant to providing you with a service or product, and use your information only to ensure the fulfilment of this service and/or delivery of a product. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services or products without this information. We do not share your personal information with third-parties, except where required by law, agreement or to protect our own rights. We will only retain personal information for as long as necessary to provide you with a service, a product and for as long as it is required by law.

News, products, services and marketing

We may use your personal information to provide you with information about news, products and services as we believe that you are interested in our news, products and services.

If you receive information from us about news, products and service or has given your consent to receive certain information or marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted by us for marketing purposescontact us at privacy@tylohelo.com


Access and other rights

You have the right to obtain information from us if we are processing your personal information and at your request we will provide you with a copy of that personal information. If the personal information we hold about you is inaccurate or incomplete, you are entitled to request to have it rectified.

You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable).

You can ask us to 'block' or suppress the processing of your personal information in certain circumstances, such as where you contest the accuracy of that personal information or you object to our use of your personal information.

You have the right, in certain circumstances, to data portability i.e. to obtain personal information you have provided us with and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.

You can ask us to stop processing your personal information, and we will do so, if we are relying on our own or someone else's legitimate interests to process your personal information, except if we can demonstrate compelling legal grounds for the processing; or processing your personal information for direct marketing purposes.

If you have a concern or complain the way we have handled your personal information, you can contact us and report it to the relevant Supervisory Authority.

 

Cookies

We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit so we can understand how you use our site and serve you content based on preferences you have specified. If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from our website, with the understanding that we may be unable to provide you with some of your desired service without them. This policy covers only the use of cookies between your computer and our website; it does not cover the use of cookies by any advertisers. The information collected in the cookies will be available to us and our provider of our website. You will find information about the cookies we use and the providers of those cookies below.

 

Hotjar 

To learn more about Hotjar and your privacy, visit https://www.hotjar.com/privacy. You can opt out of such tracking at any time by using a “Do Not Track” header. You can read more about how to do that by visiting https://www.hotjar.com/opt-out.

 

Cookie ID Description Expire
_hjIncludedInSample This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc. 365days

 


 

Hubspot 

To learn more about Hubspot and your privacy, visit the “How Hubspot uses data when you use our partners' sites or apps” page at www.legal.hubspot.com. To opt out of being tracked by Hubspot when using our website, clicking the unsubscribe link included on the bottom of all such communications, or by contact us at privacy@tylohelo.com

Funcional cookies

Cookie ID Description Expire
__hs_opt_out This cookie is used by the opt-in privacy policy to remember not to ask the user to accept cookies again. This cookie is set when you give users the choice to opt out of cookies. 2 years
__hs_do_not_track This cookie is used by the opt-in privacy policy to remember not to ask the user to accept cookies again. This cookie is set when you give users the choice to opt out of cookies. 2 years
__hs_testcookie This cookie is used to test whether the visitor has support for cookies enabled. Session cookie
hs_ab_test This cookie is used to consistently serve visitors the same version of an A/B test page that they’ve seen before. Session cookie
hs_lang_switcher_choice This cookie is used to consistently redirect visitors to the language version of a page in the language they’ve selected on this top-level private domain in the past (if such a language version exists).  

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Consent banner cookies

Cookie ID Description Expire

__hstc

The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session)

2 years

hubspotutk

This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.

10 years

__hssc

This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

30 min 

__hssrc

Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.

Session cookie

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Google Analytics
 

To learn more about Google Analytics and your privacy, visit the “How Google uses data when you use our partners' sites or apps” page at www.google.com/policies/privacy/partners/. To opt out of being tracked by Google Analytics when using our website, visit http://tools.google.com/dlpage/gaoptout.

 

Cookie ID Description Expire
_ga Used to distinguish users. 2 years
_gid Used to distinguish users. 24 hours
_gat Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. 1 minute
AMP_TOKEN Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. 30 seconds to 1 year
_gac_<property-id> Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out. 90 days
__utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. 2 years from set/update
__utmt Used to throttle request rate. 10 minutes
__utmb Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. 30 mins from set/update
__utmc Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. End of browser session
__utmz Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. 6 months from set/update
__utmv Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. 2 years from set/update

 


Third-Party Services

We may employ third-party companies and individuals on our websites - for example, analytics providers and content partners. These third parties have access to your personal information only to perform specific tasks on our behalf, and are obligated not to disclose or use it for any other purpose.


Security

We take security seriously, and do what we can within commercially acceptable means to protect your personal information from loss or theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee the absolute security of your data.


Links to Other Sites

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot assume responsibility for their treatment of your personal information. This privacy policy only covers our website and privacy practices.


Children’s Privacy

We do not knowingly collect or store personal information from children (visitors under the age of 13). If you believe your child has provided us with personal information, we encourage you to contact us immediately, and we will do our best to delete the data as quickly as possible.


Changes to our Privacy Policy

At our discretion, we may change our privacy policy from time to time. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.


Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include user information among our assets transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.