FAQ

Find answers to our most common questions

Steam Generator

Can I use Prisol tubing to conduct the steam to the steam room?

Answer: You can use Prisol tubing, but the plastic coating around the tube may become brittle and crack after some time due to the high temperatures which reach 95-98 degrees. We recommend using rigid, insulated, copper tubes. Make sure there are no sharp, angular bends in the tubes.

Can I install the steam generator inside a cupboard?

Answer: Yes, you can. Provided there is sufficient space around the steam generator so that it can be serviced and maintained. You must also make sure that it is well ventilated. There should be about 50 cm of space all around a VA steam generator to allow for it to be serviced. We recommend 30 cm of space around the sides and 50 cm above a VB steam generator.

Can I install the steam generator inside the steam room?

Answer: No, you can't. It must be installed in a dry, well-ventilated space.

Does the steam generator need descaling and why?

Answer: Yes, the steam generator has to be descaled. How often will depend on the water quality and how long the generator is in operation. You can find specific instructions in your product manual. When water boils, the steam that leaves the generator is pure water vapour. Any calcium and minerals that are in the water remain inside the generator and form a layer of deposits that can eventually damage the generator if not removed.

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